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LL_SMMV17_rev190917_eng Reading list for Managing service organisations, 7,5 credits (SMMV17) The reading list was approved by the Board of the Department of Service Management and Service Studies 12 June, 2019, revised 17 September, 2019. The reading list is valid from 1 October, 2019. Alvesson, Mats & Spicer, André. (Eds.). (2011). Metaphors We Lead By. Understanding Leadership in the Real World

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smmv17_rev190917_eng.pdf - 2026-04-23

LL_SMMV18_190612_eng Reading list for Theory of Sciences, 7,5 credits (SMMV18) The reading list was approved by the Board of the Department of Service Management and Service Studies 12 June, 2019. The reading list is valid from 1 October, 2019. Collins, Harry & Evans, Robert (2017). Why democracies need science. Cambridge, UK: Polity Press. [194 p. ISBN 9781509509614] Fay, Brian (1996). Contempora

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smmv18_190612_eng.pdf - 2026-04-23

LL_SMMV18_eng_HT20_rev_200422 Reading list for Theory of Social Sciences (SMMV18), 7,5 credits The reading list was approved by the Board of the Department of Service Management and Service Studies 2019-06-12, latest revised 2020-04-22. The reading list is valid from 31 August 2020. Fay, Brian. (1996). Contemporary Philosophy of Social Science. Cambridge, Mass : Blackwell.[266 p. ISBN 155786537X]

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smmv18_eng_ht20_rev_200422.pdf - 2026-04-23

LL_SMMV18_rev191014_eng Reading list for Theory of Sciences, 7,5 credits (SMMV18) The reading list was approved by the Board of the Department of Service Management and Service Studies 12 June, 2019, revised 14 October, 2019. The reading list is valid from 1 November 2019. Collins, Harry & Evans, Robert (2017). Why democracies need science. Cambridge, UK: Polity Press. [194 p. ISBN 9781509509614]

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smmv18_rev191014_eng.pdf - 2026-04-23

LL_SMMV21_ny_VT20_eng_191113 Reading list for Methods in Social Sciences (SMMV21), 15 credits. The reading list was approved by the Board of the Department of Service Management and Service Studies 2019-11-13. The reading list is valid from 2020-01-01. Aron, Arthur, Aron, Elaine, Coups, Elliot J. (2010). Statistics for the Behavioral and Social Sciences. A Brief Course. Harlow: Pearson. [477 pp. I

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smmv21_ny_vt20_eng_191113.pdf - 2026-04-23

LL_SMMV23_eng_VT20_200129 Reading list for Service Logistics (SMMV23), 7,5 hp. The reading list was approved by the Board of the Department of Service Management and Service Studies 2020-01-29. The reading list is valid from 2020-02-01. Cardenas Ivan, Borbon-Galvez Yari, Verlinden Thomas, Van de Voorde Eddy, Vanelslander, Thierry & Dewulf, Wouter. (2017). City Logistics, Urban Goods Distribution a

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smmv23_eng_vt20_200129.pdf - 2026-04-23

LL_SMMV25_eng_VT20_200129 Reading list for Sustainable Logistics (SMMV25), 7,5hp. The reading list was approved by the Board of the Department of Service Management and Service Studies 2020-01-29. The reading list is valid from 2020-02-01. Becker-Ritterspach, Florian, Simbeck, Katharina & El Ebrashi, Raghda. (2019). MNCs’ corporate environmental responsibility in emerging and developing economies.

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smmv25_eng_vt20_200129.pdf - 2026-04-23

LL_SMMV26_eng_VT20_rev_200131 Reading list for Organising Sustainability (SMMV26), 7,5 hp The reading list was approved by the Board of the Department of Service Management and Service Studies 2020-01-29, reviderad 2020-01-31. The reading list is valid from 2020-02-01. Arvidsson, Susanne. (2018). How are stakeholder relations communicated in sustainability reports? Medien Journal: pp. 49-68. doi.o

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smmv26_eng_vt20_rev_200131.pdf - 2026-04-23

LL_SMMV27_eng_VT20_200129 Reading list for Assessment of Environmental Impact (SMMV27), 7,5 hp. The reading list was approved by the Board of the Department of Service Management and Service Studies 2020-01-29. The reading list is valid from 2020-02-01. Arias-Maldonado, Manuel. (2013). Rethinking sustainability in the Anthropocene. Environmental Politics 22(3): pp. 428–446. Doi: 10.1080/09644016.2

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smmv27_eng_vt20_200129.pdf - 2026-04-23

LL_SMMV31_eng_HT20_200129 Reading list for Consumer Culture, (SMMV31) 7,5 hp. The reading list was approved by the Board of the Department of Service Management and Service Studies 2020-01-29. The reading list is valid from 2020-08-31. Arnould, Eric J. & Price, Linda (1993). River Magic: Extraordinary Experience and the Extended Service Encounter. Journal of Consumer Research, 20 (1), pp. 24-45. A

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smmv31_eng_ht20.pdf - 2026-04-23

LL_SMMV35_eng_HT20_beslutad_200422 Reading list for Retail and Place Development (SMMV35), 15 credits. The reading list was approved by the Board of the Department of Service Management and Service Studies 2020-04-22. The reading list is valid from 31August 2020. Gehl, Jan. (2010). Cities for people. Washington: Island Press. [260 p. ISBN 9781597265737] Available as E-book Kärrholm, Mattias. (2012

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smmv35_eng_ht20_beslutad_200422.pdf - 2026-04-23

LL_SMMV36_eng_HT20_200422 Reading list for Intermodality and Traceability in Transport Systems (SMMV36), 15 credits. The reading list was approved by the Board of the Department of Service Management and Service Studies 22 April 2020. The reading list is valid from 31 August 2020. Chaffey, Dave. (2019). Digital Business and E-Commerce Management 7th ed. Harlow: Pearson. [623 p. ISBN 9781292193335]

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smmv36_eng_ht20_200422.pdf - 2026-04-23

LL_SMMV38_eng_HT20_200422 Reading list for Sustainable Consumption (SMMV38), 7,5 credits. The readling list was approved by the Board of the Department of Service Management and Service Studies 22 April 2020. The reading list is valid from 31 August 2020. Carfagna, Lindsay. B, Dubois, Emelie. A, Fitzmaurice, Connor, Ouimette, Monique. Y., Schor, Juliet. B., Willis, Margaret, & Laidley, Thomas. (20

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smmv38_eng_ht20_200422.pdf - 2026-04-23

LL_SMMV39_eng_HT20_beslutad_200422 Reading list for Value Creation and Innovation in Tourism (SMMV39), 15 hp The reading list was approved by the Board of the Department of Service Management and Service Studies 2020-04-22. The reading list is valid from 31 August 2020. The list is revised 2020-05-07 with a new edition of marked book. Alsos, Gry Agnete, Eide, Dorte & Madsen, Einar Lier. (Ed.) (201

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smmv39_eng_ht20_beslutad_200422.pdf - 2026-04-23

LL_SMMX15_eng_HT20_beslutad_200422 Reading list for Introduction to Sustainability (SMMX15) 7,5 hp The reading list was approved by the Board of the Department of Service Management and Service Studies 22 April 2020. The reading list is valid from 31 August 2020. Arias-Maldonado, Manuel. (2013). Rethinking sustainability in the Anthropocene. Environmental Politics 22(3), 428-446. Doi.org/10.1080/0

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smmx15_eng_ht20_beslutad_200422.pdf - 2026-04-23

WorkshopSchedule Opening the Bin – Helsingborg, Sweden, April 27 Workshop Program: Thursday, April 27th 2017 8.00 – 9.00 Registration 9.00 – 9.10 Welcome words 9.10 – 10.00 Keynote speaker: Professor Gay Hawkins Accounting for the Social in Sociotechnical Accounts of Waste? Morning Coffee 10.15 – 11.15 Paper Sessions Waste Services • Finding and filling the forgotten food bin. Action research in a

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/openingthebin_schedule_version_13_mars.pdf - 2026-04-23

Abstracts Opening the Bin – Helsingborg, Sweden, April 27 Keynote speakers Thursday, 9.10 – 10.00, on Skype Professor Gay Hawkins (Western Sydney University) Accounting for the Social in Sociotechnical Accounts of Waste? Much of the recent literature on waste begins from the assumption that technocratic approaches focussed on managing it deny its complex social and political life. Analysing this l

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/openingthebinabstracts_19april2017.pdf - 2026-04-23

Abstracts Opening the Bin – Helsingborg, Sweden, April 27 Keynote speakers Thursday, 9.10 – 10.00, on Skype Professor Gay Hawkins (Western Sydney University) Accounting for the Social in Sociotechnical Accounts of Waste? Much of the recent literature on waste begins from the assumption that technocratic approaches focussed on managing it deny its complex social and political life. Analysing this l

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/openingthebinabstracts_24april2017_1.pdf - 2026-04-23

Pauline Found is a Professor of Lean Operations Management at the University of Buckingham. She was previously a Senior Research Fellow at the Lean Enterprise Research Centre (LERC) at Cardiff University, where she worked for 9 years and was involved in a range of research, knowledge transfer, engagement and executive education projects and initiatives, as well as writing books and papers on Lean.

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/pauline_found_bio_photo_0.docx - 2026-04-23

SASMA_rev_160428_eng                       A. Programme syllabus for the Master of Science (120 credits) in Service Management 120 higher education credits Second cycle Language of instruction: English Programme code: SASMA, specialising in Tourism (TURI) or Retail (RETA) or Supply Chain Management (SUCM). The programme syllabus is approved by the board of the Faculty of Social Sciences 27 Septemb

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/pp-sasma-2016-04-28_eng_ht17.pdf - 2026-04-23