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Earlier QMOD Programs & Sessions

The Preliminary Final PROGRAM OF THE 17Th QMOD, 3-5, September 2014 is available here (last updated 2014 08 19). The Final Program of the 16th QMOD, 4-6, September 2013 can be downloaded here.The final program of the 15th QMOD, 2012 with all sessions can be downloaded here.The final program of the 14th QMOD, 2011 with all sessions can be downloaded here.The final program of the 13th QMOD, 2010 wit

https://www.ses.lu.se/en/qmod/history-qmod-icqss-conferences/earlier-qmod-programs-sessions - 2026-08-17

Registration and Important dates

Registration  QMOD-ICQSS 2020, 15-17 October, Radisson Blue Danube Conference Hotel, Bratislava, SlovakiaPayment is required upon registration. Link for Registration and Payment:  https://qmod.easysignup.com/4/ Full Conference fee: 4200 DKR PhD full time students and other full time students fee: 3600 DKR. Only full time students will have this offer.Early registration fee: 3800 DKR if the registr

https://www.ses.lu.se/en/qmod/registration-and-important-dates - 2026-08-17

Information for presenting speakers

Important information for speakers in parallel sessionsBe sure when you are scheduled to make presentation.Each presentation room will be equipped with a standard overhead projector, a screen and a personal computer for power point presentationsPlease remember that you are expected to arrive 15 minutes before your session starts where your presentation is scheduled, in order to make last arrangeme

https://www.ses.lu.se/en/qmod/information-presenting-speakers - 2026-08-17

History of the QMOD-ICQSS Conferences

The 22nd QMOD was held at Qbus Conference Hotel, Krakow, Poland 13-15 October 2019 organized by Lund University and Linköping University. Around 180 academics and professional  presentations from 30 countries have taken place during the conference. The full program can be downloaded here: qmod_2019_final_program_2019_0930.pdf The 21 st QMOD was hels in Cardiff, Wales 22-24, August, 2018 organized

https://www.ses.lu.se/en/qmod/history-qmod-icqss-conferences - 2026-08-17

Contact QMOD

If you are interested in organising a session, a stream or have other scientific questions  please contact: Dr. Prof. Jens J. Dahlgaard: jenda [at] ikp [dot] liu [dot] se (jenda[at]ikp[dot]liu[dot]se) Dr. Prof. Su Mi Dahlgaard Park: sumi [dot] park [at] msm [dot] lu [dot] se (sumi[dot]park[at]msm[dot]lu[dot]se)   Practical Questions about Registration, Hotel, Logistics, Payment Find more informati

https://www.ses.lu.se/en/qmod/contact-qmod - 2026-08-17

Practicalities, Hotels, etc.

Venue, logistics and hotel information Conference venueThe 23rd QMOD-ICQSS conference will take placa at Radisson Blue Danube Conference Hotel, Bratislava, Slovakia.See more about the conference_hotel_practical_information.pdf and the historical, beautiful city of Bratislava, Slovakia:https://www.radissonhotels.com/en-us/hotels/park-inn-bratislava-danubehttps://slovakia.travel/enHow to make a Hote

https://www.ses.lu.se/en/qmod/practicalities-hotels-etc - 2026-08-17

Erasmus traineeship

Do you want to gain more work experience and at the same time receive a grant? As a student at Lund University, you have the opportunity to apply for an Erasmus traineeship grant regardless of whether the programme includes a trainee period or not. You will need to find a suitable placement at a company, organisation or research and education centre in one of the 32 Erasmus countries. The trainees

https://www.ses.lu.se/en/education/study-information/exchange-studies/erasmus-traineeship - 2026-08-17

Exchange studies

for outgoing exchange students As a student on the Master’s programme in Service Management you have the opportunity to apply for one semester of exchange studies. Exchange studies can provide you with valuable perspectives. Studying a semester abroad will give you an advantage on the labour market and you will become acquainted with the culture, language and people in another country. Living abro

https://www.ses.lu.se/en/education/study-information/exchange-studies - 2026-08-17

Start

Welcome new students! On our Start of semester-page you can find useful information. Welcome to the Department of Service Studies Education Research About us Quick links Master´s ProgrammeStudy information for current studentsResearch  Master's programme in Service Management Five specialisations: Culture and Creativity Management, Retailing and Consumption, Supply Chain Management, Sustainable Se

https://www.ses.lu.se/en/start - 2026-08-17

Tjänstearbetets villkor

In this research group we are interested in service work; how new conditions and/or changes in service prerequisites effects people, environments and materiality.     Research Leaders Malin EsperssonEmail: malin [dot] espersson [at] ism [dot] lu [dot] se (malin[dot]espersson[at]ism[dot]lu[dot]se)Carina SjöholmEmail: carina [dot] sjoholm [at] ism [dot] lu [dot] se (carina[dot]sjoholm[at]ism[dot]lu[

https://www.ses.lu.se/en/research/research-groups/tjanstearbetets-villkor - 2026-08-17

Carin Rehncrona: "I study payment services and solutions"

Society is moving away from cash and cash payment. Instead, there is a growing amount of digital transactions and payment solutions. What does the consumer and the retailer think? Carin Rehncrona shares some insights from her doctoral studies and thesis work. Carin was born and raised outside of Barsebäck on the Scanian west coast. Her interest in the banking world brought her to Lund university a

https://www.ses.lu.se/en/research/doctoral-studies/meet-our-doctoral-students/carin-rehncrona-i-study-payment-services-and-solutions - 2026-08-17

Contact

Reception – floor E3 Carina Carlsson & Matilda YourstoneChanged opening hours during the summerOffice closed for visits between 29 June - 10 August. Please contact through e-mail.Due to reduced staffing during the summer, responses may be delayed. Thank you for your patience.Email: info [at] ses [dot] lu [dot] se (info[at]ses[dot]lu[dot]se)Phone: +46 42-35 66 20For opening hours on the premises of

https://www.ses.lu.se/en/contact - 2026-08-17

What Maria says about the Master's in Service Management, Retail

Maria from Uganda 1. What is the best thing about the Service Management programme? I think the programme's ability to give students a thorough understanding of a variety of service-related topics, such as customer satisfaction, service logistics, service innovation, and service quality, is one of its greatest features. Students gain a comprehensive foundation of understanding from this approach,

https://www.ses.lu.se/en/what-maria-says-about-masters-service-management-retail - 2026-08-17

Statement of Intention to Register Autumn Semester 2023

To confirm your plans to study at the Master Programme in Service Management for the start in 2023, please fill in this SIR form (Statement of Intention to Register) no later than June 6. Name: (required) Address: (required) Postaladdress: (required) Country (required) Email (required) I am admitted to the Master Programme in Service Management, with specialisation: (required) Culture and Creativi

https://www.ses.lu.se/en/form/statement-intention-register-autumn-semester-2023 - 2026-08-17

What Frida says about the Master's in Service Management, Retail

Frida from Sweden 1. What is the best thing about the Service Management programme? To me, the best thing about the Service Management programme is the broad approach to different service-related areas. During my time in the programme, I have studied topics such as organisation, marketing, service logistics and digitalisation. Due to this breadth, you gain a comprehensive understanding in Service

https://www.ses.lu.se/en/education/masters-programmes/meet-our-students/what-frida-says-about-masters-service-management-retail - 2026-08-17

What Emelie says about the Master's in Service Management, Sustainable Service Management

Emelie from Sweden What is the best thing about your programme? For me, the best thing about my programme is that it is very broad, while still offering the opportunity to specialize within the area that you are interested in. You can really find your own niche within the programme, opening up for loads of opportunities when you graduate. Why did you choose the specialisation in Sustainable Servic

https://www.ses.lu.se/en/education/masters-programmes/meet-our-students/what-emelie-says-about-masters-service-management-sustainable-service-management - 2026-08-17

Syllabi and reading lists

Spring 2024 Semester 2SMMX21 Methods in Social Sciences (15 credits)SyllabusReading listExaminerFor specialisation Culture and Creativity ManagementSMMX22 Service Development and Entrepreneurship (15 credits)SyllabusReading listExaminerFor specialisation RetailSMMV23 Service Logistics (7.5 credits)SyllabusReading listExaminerSMMV24 Retail Marketing: Theoretical Perspectives and Concepts (7.5 credi

https://www.ses.lu.se/en/education/study-information/syllabi-and-reading-lists/syllabi-and-reading-lists-21 - 2026-08-17

Sustainable Quality Management

SMMY31, 7,5 credits Introduction and course startIntroduction/lecture:31 August, at 10–12 am, lecture hall C422, Campus Helsingborg Lecturer: Su Mi Dahlgaard-ParkMore information:SyllabusReading list Schedule (preliminary)Study period August 31 - September 29, 2026The course is taking place at Campus HelsingborgHow to apply:Students at Service Management: Apply through LADOK at Studentportalen. In

https://www.ses.lu.se/en/sustainable-quality-management - 2026-08-17

Start of the spring semester 2025

Welcome to our department this coming spring semester – both new and current students. Welcome new students!What are you studying?The Fashion Market: Innovation and Fashion Forecasting (SESA01)The Fashion Market: Fashion Communication and Sustainability (SESA02)Master's programmeWelcome back! The semester starts 20th of January. Year 1: Methods in Social Science (SMMX21)Course introduction: 2024-0

https://www.ses.lu.se/en/education/start-spring-semester-2025 - 2026-08-17